MEHMONXONA VA RESTORANLARDA XIZMAT KO‘RSATISH SIFATINI OSHIRISHNING INNOVATSION USULLARI
Keywords:
mehmonxona menejmenti, restoran menejmenti, xizmat sifati, innovatsiyalar, mijozlar ehtiyojlariAbstract
Ushbu tezis mehmonxona va restoranlarda xizmat ko‘rsatish sifatini oshirishda qo‘llaniladigan innovatsion yondashuvlarni o‘rganishga bag‘ishlangan. Zamonaviy raqobat muhitida mijozlar ehtiyojlarini qondirish, xodimlarning malakasini oshirish va texnologik yangiliklarni joriy etish orqali xizmat sifatini yaxshilash imkoniyatlari tahlil qilinadi. Tadqiqot natijalariga ko‘ra, mehmondo‘stlik sohasida sifat menejmenti tizimini takomillashtirishning samarali mexanizmlari taklif etilgan.
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